Organization culture
-Understanding of the value of KM practices.Management support for KM at all levels.
-Incentives that reward knowledge sharing.Encouragement of interaction for the creation and sharing of knowledge.
Organization Structure -
-Hierarchical structure of the organization(decentralization,matrix structures,emphasis on "leadership" rather than "management").
-Communities of practice.
-Specialized structures and roles(chief knowledge officer,KM department,traditional KM units)
Information Technology Infrastructure -
-Reach
-Depth
-Richness
-Aggregation
Common knowledge -
-Common language and vocabulary.
-Recognition of individual knowledge domains
-Common cognitive schema.
-Shared norms
-Elements of specialized knowledge that are common across individuals.
Physical environment
-Design of buildings(offices,meeting rooms,hallways)
-Spaces specifically designed to facilitate informal knowledge sharing(coffee rooms,cafeterias,water coolers)
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