*DISCOVERY + *CAPTURE
-Combination -Externalization
-Socialization -Internalization
⬇
*SHARING
-Socialization
-Exchange
⬇
*APPLICATION
-Direction
-Routines
Knowledge DISCOVERY
-May be define as the development of new tacit or explicit knowledge from (data and information)or from (the synthesis of prior knowledge)
Knowledge CAPTURE
-Is the defined as the process of retrieving either explicit or tacit knowledge that resides within people,artifacts or organizational entities.
-Knowledge captures might resides outside the organizational boundaries,including
consultants
competitors
customers
suppliers and prior employers of the organizations new employees.
Externalization and Internalization
Externalization - Involves converting tacit knowledge into explicit forms such as words,concepts,visuals or figurative language.
Internalization - Is the conversion of explicit knowledge.It represents the traditional notion of "learning".
Knowledge SHARING
-Is the process through which explicit or tacit knowledge is communicated to other individuals.
-Effective transfer.
-Knowledge is shared and not recommendations based on knowledge.
-It may take place across individuals,groups,departments or organizations.
Knowledge APPLICATION
Direction - Refers the process through which individuals possessing the knowledge direct the action of another individual without transferring to that person the knowledge underlying the direction.
Routines - Involve the utilization of knowledge embedded in procedures,rules and norms that guide future behavior.
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