- A central database that is accessible by all employees to view and update customer data.
- Analysis of customer data.
- Customer self ordering.
- Identify potential customers.
- Reports generated with up to date.
Features and benefits of CRM
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*DISCOVERY + *CAPTURE -Combination -Externalization -Socialization -Internalization ...
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Here are the list of differences between BPR and TQM Goal - TQM is small-scale improvements in many places with cumulative effects,But BPR...
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Here I list down question list covering HRM . What is management? What are general objectives of organization? What is mean by strategy...
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